Return Policy

HOW TO CANCEL 

You can send a cancel request to Pehrvaa@gmail.com, the order can only be canceled if it is not shipped.

HOW TO RETURN 

You can return and exchange the order within 3 days ( 72 Hours ) of delivery of the product, to exchange or return. Please mail us at Pehrvaa@gmail.com

Our Exchange policy is very flexible and customer-friendly, we try to accommodate our patrons as much as we can, and we welcome exchanges on the following terms -
* If a wrong product has been received 
* If you identify a manufacturing defect on the received product
* If the product is received in a damaged condition
* If the product doesn’t fit into your desired expectation we will exchange/or provide you the credit note for future purchases.

* The refund will be provided to you from the amount of the bought product after taking out the partial cost of freight &  packing based on invoice value i.e.10% of the total order value will be deducted.

*We do not have a reverse pickup facility for now. Please do not forget to take an acknowledgment receipt from the courier person about the number of products you are dispatching with his signature and mobile number. We will not be responsible for any lost shipment.

You have to send the package back to:

Note: We do not provide exchanges for International orders.

HOW TO GET A REFUND

All refunds will be processed within 7-10 days of receiving the merchandise back at our warehouse. 
Prepaid orders will be refunded back directly into your account and COD orders will be refunded via store credit only.
Please allow 7-10 days for the amount to reflect in your bank-statements.

IMPORTANT NOTICE

Customized products such as logo embroidery, and special sizes will not be exchanged/returned or refunded.